Management Team

Ellen has been with ACS since its founding as Vice President until she stepped up as President in 2017. Ellen applied her prior career skills as a marketing director to help ACS establish a highly communicative, service-oriented culture. She helps ACS attract and retain excellent talent--most employees have been with ACS for over ten years--and keeps the team aligned on the company's strong values of excellence, integrity, service, trust and support. Always an advocate for advancing expertise, Ellen leads ACS into the future of electronics and electronic repairs with continual investments in capabilities and technology. She is active with regional manufacturing and robotics associations, the Women’s President Organization, was accepted into and graduated from the Goldman Sachs 10,000 Small Businesses Program, and sometimes shares her knowledge in the ACS blog.

From day one, when ACS was literally housed in a large shed at our farm, ACS has been laser focused on customer service at its best. No matter how much the company grows, that promise will be unchanged. With three sons, a rescue dog, an apiary full of honey bees and a historic farmhouse, there is never a dull moment in Ellen's life--that's a good thing because Ellen thrives on being resourceful.

Scott has over 10 years experience at ACS, including five years as Assistant General Manager before becoming General Manager. This ground-up experience has given Scott a thorough understanding of both the day to day ACS operations, logistics, and team work as well as the big picture. His positive, "let’s get it done now" approach and focus on excellence in all things keeps operations at ACS working smoothly. As a former associate pastor, outdoorsman, and world traveler, Scott brings strong leadership skills as well as a great sense of team spirit, and resourcefulness to ACS. When not overseeing the ACS Hickory repair center, Scott is busy with his young family and spends a lot of time on the baseball field both coaching and cheering.

"Griffin has literally grown up with ACS," says Ellen Breidenbaugh, owner and CEO of ACS Industrial Services. "His deep understanding of our business, combined with his passion for customer service and innovative marketing strategies, makes him the ideal choice to lead our sales and marketing efforts."

Most recently, Griffin served in the Customer Service Department, where he developed a strong understanding of customer needs and contributed significantly to the development of ACS’s sales and marketing initiatives, including expanding the company’s digital footprint. His experience spans all facets of the business, giving him a unique perspective on how to best serve ACS’s clients.

Prior to joining ACS full-time, Griffin shared his passion for technology education by teaching VEX Robotics, CAD programs, additive manufacturing, and drone piloting to both child and adult students. He also maintained the equipment used in these programs.

Beyond his professional achievements, Griffin is an Eagle Scout, an avid outdoorsman who recently earned his Master Naturalist certification, and a competitive disc golfer. He volunteers at local parks, leading tours and demonstrations, and is always ready to find a disc golf course wherever he goes.

Not only is Stefan our Technical Supervisor, he is also our "electronics whisperer" and solves the toughest repair challenges, time and again. His attention to detail and deep knowledge makes him not only our expert Quality Assurance manager but also Technician Training Coordinator to develop the skills of the Tech Team. Having worked in industrial and consumer electronics, both in the field and in the repair center, Stefan brings a wealth of skills, experience, and leadership to our tech team. Stefan says, "I like to help everybody, colleagues and customers, to resolve and find solutions to problems. Knowing that they are helped just makes me happy. I strive to keep things moving along smoothly and with no bumps on the way."

Kristy is our extraordinary, multi-tasking customer service manager. She takes solving your repair problems, including those sudden emergencies, seriously with her friendly, get-it-done attitude! When she is not at ACS Kristy is busy designing knit and crochet patterns while also enjoying her active family life with kids and dogs – probably why she is so good at multi-tasking!

Stacy is our talented financial and accounting professional with over 20 years of progressive experience in all aspects of operations and accounting. She is an excellent communicator who also has the ability to see the big picture and adapt processes and technology to each situation. When Stacy isn’t crunching numbers and elevating our operational efficiency, she is either traveling to exotic, preferably sandy destinations, or she is likely on the sidelines of ball fields or local theaters cheering on her nieces and nephew.